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How to Report a Phishing Email or Online Scam

Falling for a scam is embarrassing, but not reporting it helps the scammer keep going. Reporting takes a couple of minutes, costs nothing, and gives law enforcement and security companies the evidence they need to take sites and accounts down.

Illustration: Report it so it stops others

The short answer

Forward phishing emails to the reporting address for your country, report scam websites through your browser or a consumer protection agency, and tell your bank if money is involved. Keep the original email or message — do not edit it.

Report phishing emails in the US

Forward the message as an attachment if possible, so the headers are preserved. Do not click any links in the email before reporting.

Report phishing in the UK

Report phishing in the EU

Most EU countries have a national reporting point:

Check your national cyber-security agency's website for the official address — it is usually free and takes under a minute.

Report phishing in Australia

Report phishing in Pakistan

  • FIA Cybercrime Wing: report online at fia.gov.pk → Cybercrime.
  • NR3C (National Response Centre for Cyber Crime) handles online fraud cases.
  • Punjab Police Cybercrime: report via cybercrime.punjab.gov.pk.

Keep a copy of the scam message, transaction IDs, and the sender's details — documented reports help authorities act.

Report the website in your browser

  • Chrome: report the site to Google's Safe Browsing at safebrowsing.google.com/safebrowsing/report_phish/.
  • Firefox / Microsoft: similar reporting tools exist in each browser's "Report a problem" menu.
  • If it is a scam store, add it to the FTC or your local consumer authority (see above).

What to report

Keep the details authorities need:

  • The full email headers (or forward as an attachment)
  • The scammer's address and any phone numbers
  • The exact URL of the fake site
  • Dates and amounts if you lost money
  • Your bank's case or reference number if you already reported the payment

If you shared a password

Reporting is important, but protecting yourself comes first:

  1. Change the password on the affected account and anywhere you reused it.
  2. Turn on two-factor authentication.
  3. Tell your bank about the message if payment details were involved.

Also tell the real company

The organisation being impersonated — your bank, a delivery service, a payment provider — wants to know. Most have a dedicated "report abuse" or security address in their help centre. Your report helps them spot the campaign early and warn other customers. If you entered payment details, contacting them directly is also the fastest way to block the charge.

Quick answers

Do I have to report it even if I did not lose anything? Yes. A phishing message that reached you has probably reached thousands of others, and some will click. Your report — even with no money lost — is the evidence that gets a scam site or address taken down.

Is it safe to forward a suspicious email? Forwarding the raw message is safe as long as you do not click links or open attachments first. Forward as an attachment rather than quoting the text, so the header information investigators need is preserved.

Should I reply to the scammer? No. Replying confirms your address is active and real, which can put you on more scam lists. Just forward and delete.

Can reporting get my money back? Reporting alone does not guarantee a refund, but it creates the paper trail you need. For app-store purchases, Apple and Google have refund processes; for card payments, contact your bank. Reporting supports a dispute if one is needed.

For help recognising scams before you report them, see how to spot and avoid online scams.

Illustration: Where to report a phishing message Where to report a phishing message

Sources and further reading


Written by Hassan Arshad, founder of UsefulOrbit. Last updated August 31, 2026.

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